Simrad GO9 XSE Problems: 5 Causes and Solutions

The Simrad GO9 XSE is a popular chartplotter and fishfinder combo used by many boaters and anglers and they often face different Simrad GO9 XSE Problems. While it offers an array of features, it is not without its fair share of issues.

Well, in this article, I will address some common problems encountered with the Simrad GO9 XSE and provide insights into their symptoms, reasons, and potential solutions.

Simrad GO9 XSE Problems: Quick Overview

Let’s first check out the Simrad GO9 XSE Problems and their solution at a glance. Then I will discuss all the problems with their symptoms and causes.

Blocks Across the ScreenCheck for software updates and install them
Issues with Mounting BracketUse high-quality and compatible mounting hardware
Follow the calibration procedures during the setupFollow the calibration procedures during setup
Shows Error MessagesCheck for software updates and install them
The Display Not Turning OnCheck the power supply, cables, and connections

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Problem 1: Blocks Across the Screen

This problem refers to the occurrence of random blocks or artifacts appearing on the display screen of the Simrad GO9 XSE.


  • Random blocks or pixelated areas obstruct the screen.
  • Difficulty in reading crucial information due to the presence of these artifacts.


  • Software glitches or firmware issues.
  • Electrical interference causes disruptions in screen rendering.
  • Physical damage to the display or internal components.


  • Check for the latest software updates from the Simrad website or through the unit’s built-in update feature. Install any available updates, as they often include bug fixes that can resolve display issues.
  • Ensure that the power and signal cables are correctly connected and free from damage. Poor connections can lead to screen artifacts.
  • If the problem persists, try performing a factory reset. This can sometimes clear out software-related issues.
  • In case of physical damage, such as a cracked screen, the unit might need professional repair or replacement.

Problem 2: Issues with Mounting Bracket

The mounting bracket is an essential component that secures the Simrad GO9 XSE to the boat, but it can present some challenges.


  • Loose or unstable mounting of the unit.
  • Difficulty in adjusting the viewing angle.
  • Bracket components breaking or not holding the unit securely.


  • Low-quality or worn-out mounting hardware.
  • Incorrect installation or improper alignment of the bracket.
  • Excessive vibrations or rough handling during operation.


  • Use high-quality and compatible mounting hardware to ensure a secure and stable attachment to the boat.
  • Double-check the installation instructions provided by Simrad to ensure proper alignment and positioning of the bracket.
  • If vibrations are an issue, consider adding vibration-dampening materials between the bracket and the mounting surface.
  • Be mindful of the unit’s weight and avoid excessive force or impact on the bracket during operation or transport.

Problem 3: The unit is not Properly Calibrated

Accurate calibration is crucial for obtaining precise navigational information from the Simrad GO9 XSE.


  • Inaccurate GPS positioning.
  • Incorrect depth readings.
  • Misaligned heading or course data.


  • Initial setup and calibration were not performed correctly.
  • Environmental factors affect GPS signals, such as tall structures or dense foliage.
  • Magnetic interference from nearby electronic devices or metal objects.


  • Follow the calibration procedures outlined in the user manual or on the Simrad website during the initial setup.
  • Ensure that the unit has a clear view of the sky to improve GPS signal reception.
  • If magnetic interference is suspected, try relocating the unit or the interfering devices to minimize the impact.
  • Regularly update the GPS software to improve accuracy and performance.

Problem 4: Shows Error Messages

The appearance of error messages on the screen can be frustrating and may indicate underlying issues.


  • Pop-up error messages interrupting normal operation.
  • Messages indicating issues with various functions like sonar, radar, or chart plotting.


  • Software bugs or glitches.
  • Incompatibility between different software components.
  • Malfunctioning hardware components.


  • Check for software updates and install them to fix known issues addressed in the updates.
  • If the error messages are specific to certain functions, verify the compatibility of the software and hardware for those features.
  • Perform a factory reset to eliminate any software-related problems.
  • If error messages persist, contact Simrad support or an authorized service center for further assistance.

Problem 5: The Display Not Turning On

One of the most concerning problems is when the Simrad GO9 XSE fails to power up properly.


  • No response when pressing the power button.
  • The screen remains blank and unresponsive.


  • Power connection issues.
  • Faulty power button or related hardware.
  • Internal electronic failures.


  • Check the power supply, cables, and connections for any damage or loose connections.
  • Test the power source with other devices to ensure it is working correctly.
  • If the power button seems unresponsive, attempt a hard reset by holding it down for an extended period.
  • If all else fails, seek professional repair or replacement options.

How to Update Simrad go9 XSE?

To update the software on the Simrad GO9 XSE, follow these steps:

Check for Updates

  • First, ensure that your GO9 XSE unit is connected to a stable internet connection.
  • Go to the Simrad website or use the “GoFree Shop” app to check for available updates for your device.

Download the Update

  • If an update is available, download it to your computer or mobile device.

Prepare a Compatible Memory Card

  • Most software updates for the GO9 XSE are provided in the form of downloadable files that need to be transferred to a memory card.
  • Use a compatible memory card (microSD card) and insert it into your computer or an SD card reader.

Copy the Update to the Memory Card

  • Locate the downloaded update file and copy it to the root directory of the memory card (not inside any folders).

Insert the Memory Card into the GO9 XSE

  • Turn off the GO9 XSE unit.
  • Insert the memory card containing the update into the memory card slot of the GO9 XSE unit.

Start the Update Process

  • Turn on the GO9 XSE unit.
  • The device should recognize the update on the memory card and prompt you to start the update process.
  • Follow the on-screen instructions to proceed with the update.

Do Not Interrupt the Update

  • It is crucial not to turn off or disconnect the power supply to the GO9 XSE during the update process, as this could lead to software corruption.
  • The update process may take some time, so be patient and let it complete.

Reboot the GO9 XSE

  • Once the update is successfully installed, the GO9 XSE will automatically restart.
  • After the reboot, the updated software should be active and ready for use.

Always make sure to follow the specific instructions provided with the update files and refer to the official Simrad documentation for any additional details related to updating your specific model of the GO9 XSE chartplotter and fishfinder combo.

How to Set Up Simard GO9 XSE?

Setting up the Simrad GO9 XSE is essential to ensure that the device functions correctly and provides accurate navigation and fishfinding capabilities. Here is a step-by-step guide on how to set up your Simrad GO9 XSE:

Step 1: Choose a Suitable Location

  • Select a suitable location on your boat to mount the GO9 XSE. Ensure it has a clear view of the sky for optimal GPS reception and is within easy reach for operation.

Step 2: Install the Mounting Bracket

  • Use the provided mounting bracket and hardware to securely attach the GO9 XSE to your boat’s console or helm. Follow the instructions in the user manual for proper installation.

Step 3: Connect the Power Supply

  • Connect the power cable to the power input on the back of the GO9 XSE unit.
  • Connect the other end of the power cable to a stable power source on your boat.

Step 4: Connect Transducer (For Fishfinding)

  • If you have a fishfinder transducer, connect it to the appropriate port on the back of the GO9 XSE unit.
  • Follow the transducer installation instructions in the user manual for optimal performance.

Step 5: Connect Network Cables (Optional)

  • If you have other marine electronics or devices that can be connected to the GO9 XSE, such as radar or AIS, use the appropriate network cables to make the connections.

Step 6: Power On the GO9 XSE

  • Press the power button to turn on the unit.
  • Follow the on-screen prompts to set up the initial settings, such as language, measurement units, and time zone.

Step 7: Configure Sonar and Radar Settings (Optional)

  • If you have a sonar module or radar system connected, access the appropriate settings menu to configure them according to your preferences.

Step 8: Set Up Chartplotting and Navigation

  • If you have charts installed on the GO9 XSE, ensure they are up-to-date.
  • Access the chart settings to customize the display and navigation data as desired.

Step 9: Perform GPS Calibration

  • Calibrate the GPS by selecting your location on the chart or using the automatic GPS calibration feature, if available.

Step 10: Configure User Preferences

  • Access the system settings and user preferences to tailor the GO9 XSE interface to your preferences.

Step 11: Perform Software Updates

  • Check for any available software updates for the GO9 XSE on the Simrad website or through the GoFree Shop app. Install the updates if necessary.

Step 12:  Test the System

  • Once the setup is complete, test the functionality of the GO9 XSE, including chart plotting, fishfinding, sonar, radar (if applicable), and other connected devices.

Step 13: Refer to the User Manual

  • For detailed information about specific features and functions, refer to the comprehensive user manual provided by Simrad.

That’s everything on Simrad GO9 XSE common problems. If you have time, please check out problems with Falcon Boats

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